Shop Policy

Hi, It's Kim! Thank you so much for stopping by my store! Here is some info regarding my shop; by purchasing from me, you are agreeing to these conditions.

 

ORDER PROCESSING

Please allow up to 2 weeks for your order to be processed!

SHIPPING

Shipping is through USPS (PirateShip for international)

Non-paper goods automatically come with USPS tracked shipping. Orders with only stickers/prints are mailed by USPS letter mail and do not include tracked shipping. Tracked shipping for stickers/prints is available as an add on.

Shipping within the US takes ~1 week, and outside the US can take 2 weeks - 1 month.

I ship worldwide, but sometimes I cannot ship to certain countries. Please refer to this link to see which countries are experiencing shipping disruptions: https://about.usps.com/newsroom/service-alerts/international/welcome.htm

DUTIES/TAXES

I AM NOT RESPONSIBLE for paying for duties/taxes that may incur upon the item's arrival to the destination country.

LOST/DAMAGED ITEMS

Please note that once I drop items off at the post office, I no longer have control of the item. I am not responsible for lost or damaged items. 

Unfortunately, I cannot offer you a refund on your order after 24 hours of your purchase.

If an item is returned to me due to an address mistake, you must pay for the shipping back to you. Please be sure to double check address info prior to placing your order!

PROBLEM WITH YOUR ORDER

If you need to cancel/fix your order, please contact me within 24 hours of placing the order so we can fix it! If there is a problem with your order (not receiving an item/receiving wrong item) please contact me so we can resolve the issue!

CONTACT ME

If you have any questions or concerns, please feel free to contact me on Twitter or Instagram @tkimichi, or by email [email protected] !!